Service portal Information

Service Portal

A.  Widget

     A widget is an Directive, is a reusable template that can be configured to
               ----Display Data
              -----Enables users to perform a function
              -----Enables users to access a service.  

B.Class's in Widget

    1. spModal class
                is available in Service Portal client scripts
                way to show alerts, prompts, and confirmation dialogs

HTML Template:

<div>
  Enter Incident Number:
<input type="text" name="fname" ng-change="c.my(c.data.number)" ng-model="c.data.number" value="{{data.number}}"><br>
<button ng-click="c.onAlert()" class="btn btn-default">
Request short description
  </button>
  <div>{{data.shortt}}</div>

</div>

Client Script:

    var c = this;

 
    //   c.server.update();
  //  };

  c.onAlert=function(){
        spModal.alert('Please request the short description').then(function (answer) {
            c.simple = answer;  
c.server.update();

        });
    };

 }

Server Script:

 (function(){
  /* populate the 'data' object */  
  /* e.g., data.table = $sp.getValue('table'); */
//data.number="";
//data.short="888";
//if(!input){

var gr=new GlideRecord("incident");
gr.addQuery("sys_id","5bad80f7dba0a3009df7fe1b68961903");
gr.query();
if(gr.next()){
data.number=""+gr.number;
data.shortt=""+gr.short_description;
}

if(input){

// data.number="pavan";

var gr1=new GlideRecord("incident");
gr1.addQuery("number",input.number);
gr1.query();
if(gr1.next()){
data.number=""+gr1.short_description;
data.shortt=""+gr1.short_description;
}else{

data.number="Not Found";
data.shortt="Not Found";
}


}
//}

})();